Refund Policy
At Custom Gym Towels, we take pride in creating personalised gym towels made uniquely for you. Each towel is custom-printed to order based on your design or chosen personalisation.
No Refunds or Exchanges on Customised Orders
Due to the custom nature of our products, we do not offer refunds, returns, or exchanges for:
- Change of mind
- Incorrect details or spelling provided by the customer
- Colour variations that may occur due to screen or print differences
Damaged or Incorrect Items
If your towel arrives faulty or significantly different from what you ordered, please contact us within 7 days of delivery with photos of the issue. We will review your request and if approved, provide a replacement.
Double-Check Before You Order
To avoid disappointment, please carefully check:
- The spelling of any names or text
- Colours and images you upload
- Design placement